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What comes after Gov 2.0? In this fast-paced and highly immersive session, best-selling author William Eggers takes you on a worldwide tour of the future of public services. You’ll hear how some technology-enabled, disruptive innovations are slashing the cost of public services dramatically, yet delivering the same if not better quality. You’ll learn about the citizen markets springing up to serve community needs that previously were either handled by governments or were not addressed at all. And you’ll get an inside look at some of the new public services delivery models pioneered by entrepreneurs and social enterprises who are redefining the purview of government.